速報APP / 工具 / ServiceNow Queue

ServiceNow Queue

價格:免費

更新日期:2016-01-06

檔案大小:780k

目前版本:1.8

版本需求:Android 4.0 以上版本

官方網站:mailto:pavanpoul@gmail.com

ServiceNow  Queue(圖1)-速報App

Here we can integrate this "ServiceNow Queue" android app with any instance with your username and password, where you can assign incident to particular group members.

Steps to integrate.

1.User Name:Give User Name

ServiceNow  Queue(圖2)-速報App

2.Password:Give Password

3.Instance Name:Give instance name (temp if your instance url is "temp.service-now.com")

4.Assignment To Group Members:Give Users group name (Developer, Tester)

ServiceNow  Queue(圖3)-速報App

5.Please Save the settings first (Click on Save)

6.Select the table from screen

6.Now you can assign the active and un-assigned records to group members by clicking Update button.

ServiceNow  Queue(圖4)-速報App

Note:

Here we can integrate all tables which has following fields(like incident,problem and change)

1.Number

ServiceNow  Queue(圖5)-速報App

2.State

3.Priority

4.Short description

ServiceNow  Queue(圖6)-速報App

Requirement:

As this app is using rest web service to update the record so the given user should have admin access or should have role to read/write for the given table and role "Rest"

ServiceNow  Queue(圖7)-速報App